Privacy Policy

Welcome to Let's Play Nepal. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect information when you use our sports venue booking platform, website, and related services.

• Full name and profile information
• Email address and phone number
• Account login credentials
• Sports venue booking history
• Venue reviews and ratings submitted by users
• Payment and transaction details
• IP address and browser information
• Device and usage analytics data

• Create and manage your account.
• Process venue bookings and reservations.
• Send booking confirmations and notifications.
• Process payments and refunds.
• Provide customer support.
• Improve platform performance and user experience.
• Prevent fraud, abuse, and unauthorized access.
• Comply with applicable legal obligations.

Payments made through Let's Play Nepal may be processed by trusted third-party payment providers. We do not store complete card, bank, or wallet credentials on our servers.

We do not sell or rent your personal information to third parties.

We may share information only when necessary with:

• Venue owners to facilitate bookings.
• Payment service providers.
• Technology and hosting partners.
• Government authorities when required by law.

We may use cookies and analytics technologies to understand how users interact with the platform, improve functionality, and enhance the overall user experience.

We implement industry-standard security measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage can guarantee absolute security.

• Access your personal information.
• Update or correct inaccurate information.
• Request deletion of your account.
• Contact us regarding privacy-related concerns.

Let's Play Nepal is not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Continued use of the platform after changes become effective constitutes acceptance of the updated policy.

If you have questions regarding this Privacy Policy or your personal data, please contact the Let's Play Nepal support team.