KhelnaJaam
Terms & Conditions
Review the policies and terms that keep bookings, payments, and platform access clear for players, venue owners, and admins.
Acceptance of Terms
By accessing or using Let's Play Nepal, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our platform.
About KhelnaJaam
Let's Play Nepal is an online sports venue booking platform that connects players with sports facilities and venue owners throughout Nepal.
We provide booking services but do not own or operate the venues listed on the platform unless explicitly stated.
User Accounts
To access certain features, users may be required to create an account.
- Provide accurate and complete information.
- Maintain the confidentiality of account credentials.
- Notify us immediately of unauthorized account access.
- Accept responsibility for activities under their account.
Venue Bookings
Venue availability, pricing, operating hours, and facility details are provided by venue owners and may change without prior notice.
A booking is considered confirmed only after successful payment and confirmation through the platform.
Payments
Users agree to pay all fees associated with bookings made through the platform.
- Payments are processed through approved payment providers.
- Prices displayed are subject to applicable taxes and fees.
- Failed or incomplete transactions may result in booking rejection.
Cancellations & Refunds
Refunds and cancellations are governed by our Refund & Cancellation Policy and any venue-specific rules.
Users are responsible for reviewing these policies before making a booking.
User Conduct
Users agree to use the platform responsibly and respectfully.
- Respect venue staff and other players.
- Follow venue-specific rules and regulations.
- Use facilities safely and responsibly.
- Provide accurate booking information.
Prohibited Activities
- Fraudulent bookings or payments.
- Creating fake accounts.
- Submitting false or misleading information.
- Attempting unauthorized access to systems or accounts.
- Disrupting platform operations or security.
- Violating applicable laws or regulations.
Reviews & User Content
Users may submit ratings, reviews, and other content related to venues and booking experiences.
Content that is offensive, defamatory, misleading, abusive, or unlawful may be removed without notice.
Intellectual Property
All platform content, including logos, branding, designs, software, text, graphics, and functionality, is the property of Let's Play Nepal or its licensors and is protected by applicable intellectual property laws.
Limitation of Liability
Let's Play Nepal acts solely as a booking platform connecting users with venue owners.
We are not responsible for:
- Injuries occurring at sports venues.
- Property damage or personal loss.
- Venue closures or operational issues.
- Disputes between users and venue owners.
- Events beyond reasonable control.
Account Suspension & Termination
We reserve the right to suspend or permanently terminate accounts that violate these Terms & Conditions or engage in harmful, fraudulent, or unlawful activities.
Changes to Terms
We may update these Terms & Conditions from time to time. Updated versions will be published on this page with a revised effective date.
Continued use of the platform after changes become effective constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Nepal.
Contact Us
If you have questions regarding these Terms & Conditions, please contact the Let's Play Nepal support team.